Digital health Company Tridiuum’s CEO on its Pivot to Product and Reducing Suicide Rates

Center City-based behavioral health company Tridiuum kicked off 2020 by announcing Tuesday it has created a partnership with Washington-based LifeStance Health to improvements patient outcomes and further commit to making suicide “a never event.”

The company is known for its Tridiuum ONE platform, a cloud-based SaaS platform that clinical facilities and patients can use to identify behavioral conditions faster, accelerate access to care, engage patients for feedback and deliver treatment progress tracking. The platform integrates with most electronic health records and health IT software, reported the company, which raised a $9.5 million Series B back in December 2018.

The platform is used within the 24 hours before an appointment or visit with a mental health care professional, as Tridiuum CEO Mark Redlus — a serial tech CEO with a background in health tech and clean energy — told A patient will fill out a two- to four-minute survey on a tablet before entering a session, and its software quickly identifies the scope of what a patient is presenting with at the time, including suicidal ideation, so the healthcare professional can create a treatment plan.

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Tridiuum Raised $9.5M Series B to Scale its Behavioral Health Platform

Tridiuum, a venture-backed maker of a software platform that tracks behavioral health indicators, just raised a $9.5 million Series B round with an eye to scaling its sales, product and marketing operations.

The round was led by New York-based Sopris Capital, with participation from Fresenius Medical Care VenturesSilicon Valley BankBen Franklin Technology Partners of Southeastern Pennsylvania (which previously joined the company’s Series A raise) and Martinson Ventures.

Just two weeks ago, the company relocated its headquarters from Wayne to a 12,000-square-foot hub at 1650 Arch St. in Center City. From its new offices, CEO Mark Redlus — a serial tech CEO with a background in health tech and clean energy — said the funding will let Tridiuum ramp up its sales and marketing teams, as well as invest in the company’s product, which is currently used by some 4,400 patients a day.

“I joke that we’ve been in the closet, hiding under the coats, so this is kind of our coming out party,” Redlus said.

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One of the Philadelphia Region’s Fastest-Growing Private Companies is Acquired

Fast-growing Philadelphia-based digital behavioral health company Tridiuum has been acquired for an undisclosed sum.

Overland Park, Kansas-based New Directions Behavioral Health bought the tech-oriented company to dramatically reduce the time between when patients are screened and when they receive care.

Terms of the deal were not disclosed.

New Directions and Tridiuum partnered on a program in Florida that launched in December. As of Jan. 14, the partnership screened more than 450 people, with average speed to first appointment of about four days, according to a release. That compares with a current standard of care average of 25 days.

Tridiuum, founded in 1997, automates behavioral health screening, triage, matching and online scheduling. The company ranks No. 41 on the Philadelphia Business Journal’s List of the area’s fastest-growing companies, with a two-year average revenue growth of 20.69%. Tridiuum reported revenue of $7.3 million in 2020. The company is headquartered in Center City and led by CEO Mark Redlus.

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